IT asset disposition.
One platform. Globally.

One platform to orchestrate every return, erasure, audit trail, and vendor relationship - giving IT teams full visibility and control over every device transition.

Returna tickets overview

Chris Zimmerman on why enterprise ITAD needs a platform-first approach.

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Why Returna

IT end-of-life deserves more than a spreadsheet

Returna replaces fragmented vendor workflows with a single orchestration layer — giving IT, Finance, and Compliance teams full visibility and control over every device.

A single pane of glass for global IT disposition

Track every device, across every region, from a single dashboard. Real-time visibility into recovery value, ticket status, and hub performance - whether you operate in one country or thirty.

Chain of custody with certified data erasure

Every device carries a full chain of custody record from collection to final disposition. Certified erasure certificates, compliant reporting, and complete audit trails - with full transparency at every step.

AI-powered policies, executed automatically

Define disposition rules, repair thresholds, redeployment criteria, and value recovery policies - then let AI agentic workflows execute them across every vendor. Manual work reduced to an absolute minimum.

Built for global enterprise complexity

Cost centres, cost categories, and internal invoicing — Returna maps directly to how large enterprises operate, allocate budgets, and report costs across regions and business units.

Built for every team in the loop

Full lifecycle visibility for IT operations teams

Track every device from the moment it's flagged for return to its final disposition — across every region, hub, and vendor.

  • → Real-time dashboard across all hubs and regions
  • → Automated ticket routing with SLA monitoring
  • → Box returns, bulk pickups, and redeployment in one view
  • → Device-level chain of custody from collection to certificate

Finance teams get cost recovery and budget control built in

Every device disposition has a financial outcome. Returna maps it to your cost centres, categories, and invoicing workflows.

  • → Value recovery tracking per device, batch, and region
  • → Cost centre and cost category mapping for internal billing
  • → Automated invoicing across business units and entities
  • → Full financial reporting on recovery rates and ROI

Compliance teams stay audit-ready from day one

Certified data erasure, chain of custody records, and automated compliance reporting — without chasing vendors for certificates.

  • → NIST 800-88 certified data erasure with Blancco integration
  • → Automated erasure certificates per device
  • → Full audit trails for every disposition decision
  • → Compliance reporting across ISO 27001, GDPR, and R2

Sustainability teams report with verified outcomes

ESG reporting backed by real data — not estimates. Every reuse, recycling, and recovery event is tracked and certified.

  • → CO₂ avoided and e-waste diverted metrics per batch
  • → Reuse and recycling rate tracking across all vendors
  • → Environmental certificates for regulatory reporting
  • → Circular economy metrics aligned to GRI and CSRD

Full lifecycle visibility for IT operations teams

Track every device from the moment it's flagged for return to its final disposition — across every region, hub, and vendor.

Finance teams get cost recovery and budget control built in

Every device disposition has a financial outcome. Returna maps it to your cost centres, categories, and invoicing workflows.

Luminai accelerates upstream enterprise growth

When auditors requested complete disposition records across three years of device retirements, Returna generated the full audit trail - erasure certificates, chain of custody, and environmental reports - in minutes.

Compliance teams stay audit-ready from day one

With 60% of employees remote across 8 countries, this technology company needed a way to handle device returns without requiring office visits. Returna's box return programme made it seamless.

Sustainability teams report with verified outcomes

Fly.io switched from Stripe to Returna to bring billing clarity to customers, handle multi-dimensional pricing, and keep pricing flexible, without burdening their engineers.

Typically responds within 4 hours

See Returna
in action

A 20-minute walkthrough tailored to your device fleet, vendor landscape, and compliance requirements.

Live compliance demoSee audit trails, certificates, and chain-of-custody tracking in real time
Your vendor landscapeWe'll map your current ITAD setup and show where orchestration adds value
ROI estimateGet a savings projection based on your fleet size and current process
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Takes 20 minutes

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